RRZ News

31 July 2026, 12:00 pm|Software

Zoom in Browser

Effective immediately, members of the University of Hamburg can use Zoom in their web browser without having to install it. To do so, simply log in to...

Contribution from the news channel Zoom EN

31 July 2026, 12:00 pm|Software

Whiteboards in Zoom

Starting now, you can use the new collaborative whiteboards in Zoom—both during meetings and webinars, as well as outside of them.

You can find...

Contribution from the news channel Zoom EN

31 July 2026, 12:00 am|Malfunction

Fixed: Due to a technical issue, the RRZ ServiceLine and the STiNE-Line are currently unavailable by phone

Update:

03 August 2026 - 9.00 am

The RRZ-ServiceLine is once again available by telephone.

Update:

31 July 2026 – 12.30 pm

The STiNE-Line is once...

30 July 2026, 10:54 am|Maintenance

Maintenance work on the power supply at the Haus der Erde on 1 August 2026 – Impact on the UHH IT network within the building

The power supply to the Haus der Erde will be completely switched off on Saturday 1 August 2026 whilst the building management team carries out...

28 July 2026, 4:02 pm|Operation

Citavi – New licences now available to order

Service SRV09415 – Citavi 7 Licence Application – is now available on the RRZ Service Portal.

Once you have placed your order, you will receive a...

27 July 2026, 10:45 am|Maintenance

Wekan Maintenance on July 27, 2026, at 12:30 p.m.

On July 27, 2026, at 12:30 p.m., a patch will be deployed to improve Wekan's performance. The system will be unavailable for a short time during this...

17 July 2026, 11:20 am|Notice

Harica: Urgent action required regarding server certificates (SSL certificates)

Dear colleagues,

We have been informed by DFN-PKI that Harica server certificates (referred to as SSL certificates in the Harica Portal) issued...

16 July 2026, 3:30 pm|Malfunction

Fixed: Error whilst recharging the print quota

Due to a technical fault, it is currently not possible to top up your print allowance at the RRZ ServiceDesk. We are working on a solution.

16 July 2026, 11:00 am|Malfunction

Fixed: Terminal server fault

There are currently issues with logging in to the terminal servers (e.g. for Campusnet, etc.).

We are working flat out to resolve the problem.

We will...

13 July 2026, 12:10 pm|Maintenance

Office 2024 now standard for replacements or new deliveries

Effective immediately, Windows laptops and desktops will be delivered with Office 2024 preinstalled.

All devices supported by the RRZ with Office...

12 July 2026, 11:40 am|Malfunction

Fixed: Current disruption affecting several IT services

Update 8.00 pm:
Surfmail, the affected sections of UHHDisc and Lecture2Go are available again.

Due to a technical fault in the air-conditioning...

10 July 2026, 2:20 pm|Malfunction

Fixed: Network cut Fe71 – New guest house

Unfortunately, a subsequent fault has occurred during the maintenance scheduled for today, and we are currently working to resolve it.

8 July 2026, 10:40 am|Maintenance

Finished: Multi-day maintenance work on the UHH’s SharePoint site

Update 16 July 2026 – 3.40 pm:

Dear colleagues,

The scheduled maintenance on SharePoint has been successfully completed.

Please note:

Where possible,...

7 July 2026, 11:20 am|Malfunction

Network outage at Heilwigstrasse 116

Data network outage at Heilwigstrasse 116, meaning no internet connection or email, and no access to central servers. A solution is being worked on.

6 July 2026, 3:20 pm|Malfunction

Fixed: Network failure at Warburgstrasse 26

Update 7 June 2026 – 11:00
The fault has been rectified.

Data network outage at Warburgstr. 26, meaning no internet or email, and no access to...

1 July 2026, 2:20 pm|Notice

Fixed: Citavi license gap

Update 2 July 2026 – 2.00 pm

Dear Citavi users,

Fortunately, the technical issues with Citavi have been resolved by means of an interim licence. Your...

29 June 2026, 9:00 am|Notice

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