RRZ News

19 December 2025, 9:00 am|Malfunction

Problem ordering Wi-Fi guest IDs

There is currently a problem with ordering Wi-Fi guest IDs.

A solution is being worked on.

9 December 2025, 8:20 am|Notice

11.12.2025: Restricted opening hours & availability

Due to an internal event, the RRZ will be closed to the general public from 1:00 p.m. on 11 December 2025.

The RRZ-ServiceLine is only available by...

28 November 2025, 1:45 pm|Security alert

Spam email regarding "closure of email accounts in circulation"

We have received reports from students that a phishing email with the subject line "Notification of email account closure" is in circulation.

It asks...

24 November 2025, 5:30 pm|Malfunction

Problem logging in to e-learning (IT security initiative at the University of Hamburg)

There is currently a problem logging in to the e-learning portal in connection with the IT security initiative at the University of Hamburg...

19 November 2025, 3:45 pm|Maintenance

Printing Environment: Update on 20.11.2025

During the standard maintenance window on 20 November 2025, from 7:30 a.m. to 8:00 a.m., the PrintServicePortal...

19 November 2025, 12:12 pm|Maintenance

WiFi maintenance

Between 19.11. approx. 8 pm and 20.11. approx. 10:30 am there may be restrictions in the WiFi. All WiFi access points in the University of Hamburg...

18 November 2025, 12:00 am|Malfunction

Fixed: M365-Teams: Currently unable to access certain apps

Update 20.11.2025 - 11:30 Uhr:

The issue has been resolved and affected apps are available again. If you still encounter problems, please feel free to...

17 November 2025, 8:45 am|Notice

UHH-M365: Changeover on 17 November 2025

During the night of 17 November to 18 November 2025, there will be an important change to the login process for Microsoft365 services (M365) such as...

12 November 2025, 12:30 pm|Notice

Barrier-free access to the RRZ not available on November 12–13, 2025

Due to construction work, barrier-free access to the RRZ at Schlüterstr. 70 will unfortunately not be available on November 12 and 13, 2025. We...

11 November 2025, 2:50 pm|Operation

RRZ-ServiceDesk S70: Open from 12:30 on 13 November 2025

Due to a staff meeting of the TVPR of the UHH, the RRZ ServiceDesk at Schlüterstr. 70 will only be open from 12:30 p.m. on 13 November 2025. We...

7 November 2025, 11:55 am|Maintenance

Emergency maintenance VPN dial-in

Due to a recently disclosed critical security vulnerability, we need to carry out emergency maintenance on the VPN connection.

The maintenance will...

3 November 2025, 3:00 pm|Security alert

WARNING! Scam email about “Ausstehenden Studiengebühren"

We have received reports from students that a scam email with the subject line ‘Ausstehenden Studiengebühren’ (“Outstanding tuition fees”) is in...

3 November 2025, 1:40 pm|Maintenance

Maintenance: Particify on 04.11.2025

Due to a certificate change, Particify will unfortunately be unavailable on 4 November 2025 from 3:00 p.m. to 3:30 p.m.

We will endeavour to keep the...

29 October 2025, 12:50 pm|Maintenance

Q Pilot maintenance / update: 04.11.2025

During the standard maintenance window on November 4, 2025, from 3:00 p.m. to 4:00 p.m., the servers and card readers of the Q Pilot print and scan...

28 October 2025, 2:00 pm|Operation

New Order Form

The paper ordering process for the central Triumph Adler multifunction devices has changed. We now offer a more comprehensive service under Printers...

16 October 2025, 7:15 am|Malfunction

Fixed: Malfunction: RRZ-ServicePortal

Update 17:05:

The issue has been resolved. We apologise for any inconvenience caused.

There is currently a disruption in the RRZ Service Portal:

...

8 October 2025, 4:00 pm|Maintenance

Maintenance of the RRZ-Serviceportal: 14.10.2025

Due to maintenance, the RRZ service portal (https://rrz-serviceportal.uni-hamburg.de) will not be available on 14.10.2025 from 16:00 to approx. 19:00.

...

12 September 2025, 9:23 am|Operation