RRZ News14 January 2026, 10:00 am|MalfunctionMalfunction: printing costs view in the RRZ Service PortalDue to adjustments in the service portal, it is currently not possible to retrieve printing and copying costs for the use of central multifunction...14 January 2026, 10:00 am|MalfunctionFixed: | Disruption to telephone availability of the RRZ-ServiceLineUpdate at 10:45: The fault has been rectified. The RRZ ServiceLine is once again available by telephone. -- Due to a fault in Dataport's telephone...8 January 2026, 3:00 pm|NoticeRRZ and RRZ-ServiceDesks closed on 9 January 2026Due to weather conditions, the RRZ and RRZ ServiceDesk locations at Schlütertrasse 70, Von-Melle-Park 9 and IPM (Klein Flottbek) will be closed on 9...29 December 2025, 3:00 pm|MaintenanceMaintenance of the mailing list server: 06.01.2026Due to an operating system update, the mailing list server (mailman.rrz.uni-hamburg.de) will be unavailable for approximately 30 minutes during the...19 December 2025, 9:00 am|MalfunctionProblem ordering Wi-Fi guest IDsThere is currently a problem with ordering Wi-Fi guest IDs. A solution is being worked on. 9 December 2025, 8:20 am|Notice11.12.2025: Restricted opening hours & availabilityDue to an internal event, the RRZ will be closed to the general public from 1:00 p.m. on 11 December 2025. The RRZ-ServiceLine is only available by...28 November 2025, 1:45 pm|Security alertSpam email regarding "closure of email accounts in circulation"We have received reports from students that a phishing email with the subject line "Notification of email account closure" is in circulation. It asks...24 November 2025, 5:30 pm|MalfunctionProblem logging in to e-learning (IT security initiative at the University of Hamburg)There is currently a problem logging in to the e-learning portal in connection with the IT security initiative at the University of Hamburg...19 November 2025, 3:45 pm|MaintenancePrinting Environment: Update on 20.11.2025During the standard maintenance window on 20 November 2025, from 7:30 a.m. to 8:00 a.m., the PrintServicePortal...19 November 2025, 12:12 pm|MaintenanceWiFi maintenanceBetween 19.11. approx. 8 pm and 20.11. approx. 10:30 am there may be restrictions in the WiFi. All WiFi access points in the University of Hamburg...18 November 2025, 12:00 am|MalfunctionFixed: M365-Teams: Currently unable to access certain appsUpdate 20.11.2025 - 11:30 Uhr: The issue has been resolved and affected apps are available again. If you still encounter problems, please feel free to...17 November 2025, 8:45 am|NoticeUHH-M365: Changeover on 17 November 2025During the night of 17 November to 18 November 2025, there will be an important change to the login process for Microsoft365 services (M365) such as...12 November 2025, 12:30 pm|NoticeBarrier-free access to the RRZ not available on November 12–13, 2025Due to construction work, barrier-free access to the RRZ at Schlüterstr. 70 will unfortunately not be available on November 12 and 13, 2025. We...11 November 2025, 2:50 pm|OperationRRZ-ServiceDesk S70: Open from 12:30 on 13 November 2025Due to a staff meeting of the TVPR of the UHH, the RRZ ServiceDesk at Schlüterstr. 70 will only be open from 12:30 p.m. on 13 November 2025. We...7 November 2025, 11:55 am|MaintenanceEmergency maintenance VPN dial-inDue to a recently disclosed critical security vulnerability, we need to carry out emergency maintenance on the VPN connection. The maintenance will...3 November 2025, 3:00 pm|Security alertWARNING! Scam email about “Ausstehenden Studiengebühren"We have received reports from students that a scam email with the subject line ‘Ausstehenden Studiengebühren’ (“Outstanding tuition fees”) is in...3 November 2025, 1:40 pm|MaintenanceMaintenance: Particify on 04.11.2025Due to a certificate change, Particify will unfortunately be unavailable on 4 November 2025 from 3:00 p.m. to 3:30 p.m. We will endeavour to keep the...29 October 2025, 12:50 pm|MaintenanceQ Pilot maintenance / update: 04.11.2025During the standard maintenance window on November 4, 2025, from 3:00 p.m. to 4:00 p.m., the servers and card readers of the Q Pilot print and scan...28 October 2025, 2:00 pm|OperationNew Order FormThe paper ordering process for the central Triumph Adler multifunction devices has changed. We now offer a more comprehensive service under Printers...16 October 2025, 7:15 am|MalfunctionFixed: Malfunction: RRZ-ServicePortalUpdate 17:05: The issue has been resolved. We apologise for any inconvenience caused. -- There is currently a disruption in the RRZ Service Portal:...Show all news
