RRZ News

13 July 2026, 12:10 pm|Maintenance

Office 2024 now standard for replacements or new deliveries

Effective immediately, Windows laptops and desktops will be delivered with Office 2024 preinstalled.

All devices supported by the RRZ with Office...

12 July 2026, 11:40 am|Malfunction

Fixed: Current disruption affecting several IT services

Update 8.00 pm:
Surfmail, the affected sections of UHHDisc and Lecture2Go are available again.

Due to a technical fault in the air-conditioning...

10 July 2026, 2:20 pm|Malfunction

Fixed: Network cut Fe71 – New guest house

Unfortunately, a subsequent fault has occurred during the maintenance scheduled for today, and we are currently working to resolve it.

8 July 2026, 10:40 am|Maintenance

Multi-day maintenance work on the UHH’s SharePoint site

For technical reasons, as has been the case in the past, the SharePoint site at “sharepoint.uni-hamburg.de” needs to be updated to a new version...

7 July 2026, 11:20 am|Malfunction

Network outage at Heilwigstrasse 116

Data network outage at Heilwigstrasse 116, meaning no internet connection or email, and no access to central servers. A solution is being worked on.

6 July 2026, 3:20 pm|Malfunction

Fixed: Network failure at Warburgstrasse 26

Update 7 June 2026 – 11:00
The fault has been rectified.

Data network outage at Warburgstr. 26, meaning no internet or email, and no access to...

1 July 2026, 2:20 pm|Notice

Fixed: Citavi license gap

Update 2 July 2026 – 2.00 pm

Dear Citavi users,

Fortunately, the technical issues with Citavi have been resolved by means of an interim licence. Your...

29 June 2026, 9:00 am|Notice

1 July 2026: Restricted opening hours for the RRZ ServiceDesk S70

Due to an internal event, the RRZ Service Desk at Schlüterstrasse 70 will only be open until 3.00 pm on 1 July 2026.

29 June 2026, 8:40 am|Maintenance

Finished: Maintenance RRZ-ServicePortal: 7 July 2026 – 4.00 pm to 6.00 pm

Due to maintenance, the RRZ-ServicePortal (https://rrz-serviceportal.uni-hamburg.de) will be unavailable on 7 July 2026 from 4.00 pm to approximately...

25 June 2026, 12:45 pm|Maintenance

Attachment: Maintenance on July 4, 2026, between 7 a.m. and 12 p.m.

On Saturday, July 4, the attachment server will undergo maintenance between 7:00 a.m. and 12:00 p.m. and will be unavailable during that time.

25 June 2026, 10:45 am|Maintenance

Wekan Upgrade on June 27, 2026, at 10:00 a.m.

On Saturday, June 27, wekan will undergo maintenance between 10:00 and 11:00 a.m. and will be temporarily unavailable during that time.

22 June 2026, 10:30 am|Notice

23 & 24.06.2026: Restricted opening hours & availability

Due to internal events, there will be changes to our availability and opening hours:

The RRZ ServiceLine and the RRZ STiNELine will only be available...

19 June 2026, 9:15 am|Malfunction

Network Outage: Mittelweg 177 (2nd Floor - South Wing)

There is currently a network outage at Mittelweg 177 in the south wing on the 2nd floor. We are working to resolve the issue.

16 June 2026, 2:30 pm|Malfunction

Problems Accessing Technical Systems in the Context of Tenure-Track Hiring Processes

There is currently an issue with accessing various technical systems when using credentials used in the context of tenure-track procedures (regular...

1 June 2026, 12:07 pm|Software

Fixed: Foxit licence has expired

Update 09.06.2026 at 10:00 AM

New installation media has been made available in the UHH Cloud for self-managed devices. Please reinstall the software...

29 May 2026, 9:45 am|Maintenance

OnlyOffice Upgrade on June 2, 2026, at 7:00 p.m.

On June 2, 2026, at 7:00 p.m., OnlyOffice (part of OpenOLAT and the UHH Cloud) will be unavailable for a few minutes due to an upgrade. We will do our...

21 May 2026, 11:30 am|Software

New DeepL offering at the UHH

In collaboration with other German universities, we have negotiated an academic bundle agreement with DeepL that offers us exceptionally favourable...

21 May 2026, 10:40 am|Malfunction

Fixed: UHH Cloud Outage

Update at 14:05:

The problem has been resolved. We apologise for the inconvenience.

UHHCloud is currently unavailable.

An unplanned disruption has...

20 May 2026, 11:00 am|Malfunction

The OWA calendar publication (HTML and ICS) is currently not working

A security update for Exchange (CVE-2026-42897) released on 18 May 2026 has caused an issue with calendar publishing in OWA. HTML and ICS links are no...

19 May 2026, 1:00 pm|Operation

RRZ-ServiceDesk S70: Open from 12:00 on 21 May 2026

Due to a staff meeting of the TVPR of the UHH, the RRZ ServiceDesk at Schlüterstr. 70 will only be open from 12:00 p.m. on 21 May 2026. We apologise...

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