31 July 2026, by ServiceLine

Update:

03 August 2026 - 9.00 am

The RRZ-ServiceLine is once again available by telephone.

Update:

31 July 2026 – 12.30 pm

The STiNE-Line is once again available by telephone.

The disruption has not yet been resolved with regard to the RRZ ServiceLine.
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Our technical support team is currently unavailable by telephone.

RRZ Service Line

Please send your support enquiries by email to: rrz-serviceline@uni-hamburg.de

You can find our support forms here.

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STiNE-Line

Support forms in the STiNE context

For applicants – STiNE support form for technical queries
For students – STiNE support form
For UHH staff in the context of STiNE

Your RRZ ServiceLine and STiNE-Line