RRZ

There is currently a problem with ordering Wi-Fi guest IDs.

A solution is being worked on.

Due to an internal event, the RRZ will be closed to the general public from 1:00 p.m. on 11 December 2025.

The RRZ-ServiceLine is only available by telephone until 14h.

The RRZ-ServiceDesk VMP9 will close at 2:30 p.m. on that day.

We...

We have received reports from students that a phishing email with the subject line "Notification of email account closure" is in circulation.

It asks you to confirm your email account. This email does not originate from the University of...

There is currently a problem logging in to the e-learning portal in connection with the IT security initiative at the University of Hamburg (https://elearning.sosafe.de/).

The provider has been informed accordingly.

During the standard maintenance window on 20 November 2025, from 7:30 a.m. to 8:00 a.m., the PrintServicePortal "https://printserviceportal.uni-hamburg.de" of the Q Pilot print and scan environment will be updated.

During this time, there...

Between 19.11. approx. 8 pm and 20.11. approx. 10:30 am there may be restrictions in the WiFi. All WiFi access points in the University of Hamburg will be restarted one after the other (duration approx. 5 minutes each). During this time...

Update 20.11.2025 - 11:30 Uhr:

The issue has been resolved and affected apps are available again. If you still encounter problems, please feel free to contact us.

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MS Planner and other apps are currently unavailable in Teams. Please use...

During the night of 17 November to 18 November 2025, there will be an important change to the login process for Microsoft365 services (M365) such as Teams, OneNote Online and OneDrive.

Until now, users have logged in with their personal...