Installation Sophos Intercept X (university-owned Macs)

You can obtain the installation sources for installing Sophos Intercept X on university-owned devices from your IT managers.

Before installation, make sure that the old Sophos antivirus is uninstalled. Instructions for uninstalling can be found here: Sophos Mac uninstallation

To fix a problem with the Sophos Updater, please follow this handout.

To install, please proceed as follows:

macOS 11 and macOS 12

1. Get the Sophos Intercept X installation package and place it on your local hard drive.
2. Disconnect the VPN connection to the UHH network, otherwise there might be issues with the registration.
3. Unpack the ZIP by double-clicking it and run the program.
4. Confirm that you want to open the loaded program and grant access to the Downloads folder.
   
   
   
   
5. Start the installation process by clicking Install.
   
   
   
   
6. Enter the password to administer your Mac.
   
   
   
   
7. The installation process will download some more necessary files and install the program.
   
   
   
   
   
   
8. The successful installation is now displayed, but various permissions are still missing.
9. Two windows will open to grant the necessary permissions. Click Open System Preferences.
   
    
   
   
10. First click on the lock at the bottom left and enter the admin password again.
11. Then click on Allow the system settings.
    
    
    
    
12. Check the boxes for the two Sophos entries.
    
    
    
    
13. Another window opens, this one is about filtering network content. Allow this.
    
    
14. In the meantime, Sophos Intercept X is running on your Mac, but it is still missing permissions for full disk access. Another window will open. When it doesn't, see here how to open it again.
    
    
    
    
    
    
15. If necessary, open System Preferences again and drag the Sophos shield icon into the list of existing entries.
    
    
    
    
    
    
16. Confirm that Sophos needs to be restarted once. Restarting the Mac is now also a good idea.
    
    
    
    
17. Done, Sophos Intercept X has been fully installed.
    
    

macOS 13

1. Get the Sophos Intercept X installation package and place it on your local hard drive.
2. Disconnect the VPN connection to the UHH network, otherwise there might be issues with the registration.
3. Unpack the ZIP by double-clicking it and run the program.
4. Confirm that you want to open the downloaded program and grant access to the Downloads folder.
   
    
   
   
5. Start the installation process by clicking Install.
   
   
   
   
6. Enter the password to administer your Mac.
   
   
   
   
7. The installation process will download some more necessary files and install the program.
   
   
   
   
8. The successful installation is now displayed, but various permissions are still missing.
   
   
   
   
9. A window will open to grant the necessary permissions. Click Open System Preferences.
   
    
   
   
10. Then click on Allow in the system settings. Enter the admin password again.
    
    
    
    
    
    
11. A second Sophos extension also needs confirmation by clicking Allow in System Preferences.
    
    
    
    
12. Another window opens, this one is about filtering network content. Allow this.
    
    
    
    
13. In the meantime, Sophos Intercept X is running on your Mac, but it is still missing permissions for full disk access. Another window will open. When it doesn't, see here how to open it again.
    
    
    
    
    
    
14.  If necessary, open System Preferences again and drag the Sophos shield icon into the list of existing entries.
    
    
    
    
15. Confirm that Sophos needs to be restarted once. Restarting the Mac is now also a good idea.
    
    
    
    
16. Done, Sophos Intercept X has been fully installed.