Tips and instructions

RRZ support offering

Unfortunately, we cannot offer support for Microsoft Cloud Services (Office 365) beyond the following topics

• Questions or problems with login
• Technical problems after service restructuring and expansion
• Programs from the RRZ Service Portal
  e.g. Citavi, Endnote or special Office versions

PLease write to rrz-serviceline"AT"uni-hamburg.de . Or use our contact form.

Microsoft support offering

(If you have a question about how Office programs downloaded from the Microsoft website work.)

Microsoft now primarily offers support via its websites at https://support.microsoft.com/en-us .
Questions and answers can also be found at https://learn.microsoft.com/en-us/answers/.